A Job Done Well - Making Work Better

Hybrid Working: How to Make It Work Without Losing Your Mind (or Your Team)


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Welcome to A Job Done Well, the podcast for managers who want to improve their performance—and enjoy their jobs. Hosted by Jimmy Barber and James Lawther, this episode tackles hybrid working, a topic that’s causing headaches, heartburn, and heated debates in boardrooms and Slack channels everywhere.

The pandemic proved that remote work could work. But now, as companies scramble to bring people back into the office, many are doing so in the clumsiest way possible: mandating days without considering the why or the how. The result? Frustrated employees, plummeting morale, and—ironically—often worse performance.

In this episode, Jimmy and James break down what’s working, what’s not, and why. They explore Microsoft’s enlightened approach (trust, autonomy, and a focus on collaboration), Apple’s misfired mandate (which sparked open letters and internal rebellion), and Goldman Sachs’ old-school presenteeism (which drove talent straight into the arms of competitors). They also dive into the research: why autonomy matters more than location, how proximity accelerates learning, and why one-size-fits-all policies are about as effective as a chocolate teapot.

But this isn’t just a rant. Jimmy and James offer practical advice for managers—whether you’re designing the policy or stuck implementing someone else’s. Learn how to create an "office menu" (what to do in the office vs. remotely), lead by example, and keep your ways of working under review. Because the goal isn’t just to fill seats; it’s to boost performance, wellbeing, and—dare we say it—happiness at work.

So if you’re tired of corporate nonsense and want to make hybrid working actually work, tune in. And remember: treat your team like adults, not children.

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A Job Done Well - Making Work BetterBy Jimmy Barber and James Lawther