Data Sources:

• Platform complexity (5–7 specialists): SaaS sales team structure trends. https://www.benchmarkit.ai/post/2024-saas-performance-metrics
• Sales motion failures (no intro/agenda, poor discovery, AE punt): Enterprise sales best practice gaps. https://www.kalungi.com/blog/saas-churn-rate
• Qualification failures (BMANTR/MEDDPIC): SaaS discovery inefficiencies. https://www.poweredbysearch.com/blog/b2b-saas-churn-rate-benchmarks/
• Operational/HR challenges (onboarding, burnout): SaaS workforce metrics. https://zylo.com/blog/111-saas-statistics/
• $1,200–$1,500 per deal, $240,000 rework, 15–25% win rate ($1.5–$2.5 million), 20–30% churn ($2–$3 million ARR): SaaS benchmarks. https://www.vitally.io/post/churn-rate-benchmarks-b2b-saas-2025
• 30% deal loss: Industry estimate for enterprise software sales misalignment, based on SaaS pipeline analyses. https://www.benchmarkit.ai/post/2024-saas-performance-metrics
• 20–30% churn, $2–3 million ARR loss: SaaS industry benchmarks for high-value B2B contracts. https://www.gong.io/blog/saas-churn-rate/
• $250,000 pilots, $500,000–$1 million implementations, $2–4 million annual loss: Approximations from SaaS pilot and implementation cost trends. https://www.scalexp.com/post/saas-benchmarks-2023-part-4-revenue-retention
• $40,000–$60,000 RFPs, $400,000–$600,000 quarterly: Estimated from enterprise RFP response costs, 200+ hours at $150–$200/hour. https://chaotic-flow.com/saas-benchmarks-acquisition-cost-and-churn-challenges/
• $37,500 onboarding, $360,000 productivity waste: Calculated from $150,000 SE salary (90 days) and 30% task inefficiency at $150/hour. https://zylo.com/blog/111-saas-statistics/
• Retailer example: Derived from common enterprise sales coordination failures. https://www.kalungi.com/blog/saas-churn-rate

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