<p>Chaplain Rev. Nancy Carlson, VP of Spiritual Life for Cassia, interview Julianne Fries, Regional Director of Operations and Leader of the I Am Cassia Customer Service platform for Cassia. Tune in to find out what the 8 customer services standards are and how they are becoming a way of life for Cassia. </p>

Chaplain Rev. Nancy Carlson, VP of Spiritual Life for Cassia, interview Julianne Fries, Regional Director of Operations and Leader of the I Am Cassia Customer Service platform for Cassia. Tune in to find out what the 8 customer services standards are and how they are becoming a way of life for Cassia.

<p>Chaplain Rev. Nancy Carlson, VP of Spiritual Life for Cassia, interview Julianne Fries, Regional Director of Operations and Leader of the I Am Cassia Customer Service platform for Cassia. Tune in to find out what the 8 customer services standards are and how they are becoming a way of life for Cassia.&nbsp;</p>

I Am Cassia

Cassia Chaplains record a weekly podcast about fullness of life. Cassia's mission is to foster fullness of life for older adults in the spirit of Christ's love. Cassia is an affiliation between Augustana Care and Elim Care. Tune in to get support for caregivers, ideas about downsizing, dealing with dementia, ways to pray, healing through grief and many other topics.

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I Am Cassia

I Am Cassia