Welcome back to episode 29  of "Splitting Hairs Free Salon Education" podcast, where hosts Matt Beck, Christina Cavalcanti, Brian Haire, and Karlie Warehime dive into the latest in hair industry topics and trends. This episode is brought to you by our sponsors at Minerva Beauty.
 
Today, we're discussing cancellation policies, are they effective,do they scare away potential clients, and when should they be reinforced? We will also get into what our least favorite type of client is.
We want to hear from you. Do you have a cancellation policy? Drop your thoughts in the comments—let’s keep this conversation going.

Catch us live next Tuesday, and make sure to like and subscribe!