The Sisters talk about the griever resisting healing, resisting the pain. In the first few weeks and months after the loss, the most important thing that the griever can be doing is allowing in the pain, but no one ever tells them that.  One of the ways is to  bring the grief up, like bringing it up when the time is appropriate. And one of the ways we do that is with a voice recording of Austin.  You can use pictures or videos of your loved one as well, it's just important to make sure it's being done.