Agency owners are constantly told they need to take time off. But when your name is on the door, your clients are calling, and claims don’t pause for beach trips, what does “time off” actually look like? Let's get real about vacations, burnout, and revenue anxiety. This conversation will help you step away without losing momentum (or coming back to chaos). 

Learn more at IntegraPartnerNetwork.com.

We’re celebrating 300 episodes the only way we know how: with real talk, a little chaos, and the lessons that actually matter when you’re building an agency. We didn’t get here because something went viral. We got here because we kept showing up. In this milestone episode, we break down what consistency really looks like, why most people quit before the results show up, and how agency owners can stay in the game long enough to win it.

Learn more at IntegraPartnerNetwork.com.

You've heard people say "you can’t write everything for everyone," but you also still have to pay the light bill. We break down how to focus on profitability, how agents “drift” into lines they never planned to write, and why saying yes to the wrong business can cost you way more than it earns.

We share practical ways to build guardrails (through carrier strategy, marketing focus, and referral boundaries) so you can grow profitably without getting trapped in a book you hate servicing.

Learn more at IntegraPartnerNetwork.com.

The 80/20 rule isn’t new in business, but most agency owners are still drowning in the wrong 80%.  We discuss how the Pareto Principle shows up in agency life: service overload, monoline accounts, paper chaos, and clients that consume time without moving revenue.  If your team feels stretched, your service load feels heavy, or your agency isn’t scaling the way it should, this episode will help you cut through the noise and refocus on the 20% that truly matters. 

Learn more at IntegraPartnerNetwork.com.

New Year’s resolutions sound great until reality hits. This episode discusses why most resolutions fail, what actually leads to results, discipline over motivation, planning for obstacles, and why progress beats perfection every time.

This episode is a reality check for independent agency owners who are tired of vague goals and ready to make decisions that create momentum. No hype. No guilt. Just practical insight on building habits, adjusting the plan when life gets messy, and staying in motion when motivation fades. Because results don’t come from wishing. They come from deciding, then doing.

Learn more at IntegraPartnerNetwork.com.

We are taking a step back from the holiday to-do lists, to discuss why clarity and intention matter more than urgency as we prepare for 2026. This episode isn’t about strategies or checklists, but about perspective, gratitude, and giving yourself permission to breathe before the next year begins.

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Everyone’s talking about AI, but customers aren’t convinced it's in their best interest. This episode explores where AI improves the insurance experience, where it raises red flags, and what agency owners need to know before leading with tech. 

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One of the most misunderstood decisions independent agency owners face is building a carrier portfolio that actually supports profitability and scale. We discuss how top-performing agencies use a focused carrier mix to drive better results, create efficiency, capitalize on contingency income, and create long-term growth.

This episode also marks the debut of the IA Forward Quad Squad, as we welcome new voices and perspectives to the conversation.

Learn more at IntegraPartnerNetwork.com.

Shane and Tonya explore what it truly means to “clone yourself” through systems, people, and AI. From documenting what’s in your head to empowering team members to make confident decisions, they discuss how to build an agency that runs smoothly even when you’re not in the room. Plus, a look at how AI technology and automation tools can become your virtual clone, allowing you to focus on growth, leadership, and the parts of the business you love most. 

Learn more at IntegraPartnerNetwork.com.

As the holidays ramp up, most agency owners quietly hit pause and tell themselves, “We’ll circle back after the first of the year.” Shane and Tonya challenge that mindset and discuss how to use the six weeks from Thanksgiving to New Year to your advantage. They talk micro adjustments vs. massive overhauls, why rhythm beats resolutions, how to rethink “thinking time” as real work, and ways to set 2026 up for progress over perfection, without sacrificing family, football, or much-needed psychological white space. 

Learn more at IntegraPartnerNetwork.com.