Why is transparency such a difficult line to toe in the workplace? In this episode of ICommunicate, MindsetGo President Mark Altman discusses solutions to common problems relating to transparency. How do we know if we are oversharing? How do we know when we need to be more proactively communicative? What is the motivation behind transparency? How should we handle it internally compared to with our clients?
Segment 1:
When we decide to be fully transparent, what is our end goal? Why do we choose to be fully transparent sometimes and not other times? When should we employ authentic communication? If the stakes are high, how can we be authentic while still being empathetic?
Segment 2:
How do we navigate transparency with clients? How do we navigate internal transparency? When is being too transparent detrimental to our team? What is our process for making decisions regarding transparency?
Segment 3:
Why are we reacting to problematic situations instead of preventing them? Is your internal communication contributing to confusion? How can we make sure our internal communication delivers clarity? How can we nail down a return on investment for training when it comes to improving internal communication?
Segment 4:
What’s the difference between transparency and oversharing? It feels as though we’re riding a razor-thin line, how can we be successful with our levels of communication and transparency? How can you effectively communicate amongst various generations in your workplace?