You can’t control people, but you can influence their feelings, thoughts, and actions. In this episode of ICommunicate, MindsetGo President Mark Altman discusses simple steps leaders and parents can take to influence people in their sphere of influence.

Segment 1:

We’ve all heard the phrase countless times now: “control what you can control, and forget about what you can’t,” but in reality, it isn’t as simple as that. What aspects of our lives do we really have control over, and what are areas that we don’t? How can we recognize what our sphere of influence really is, and what steps can we take to improve it?

Segment 2:

Oftentimes, when we can’t get our way in a conflict, we assume our backs are against the wall and we’re out of options. How can our tone and line of questioning increase our sphere of influence? What mindset should we have going into these difficult conversations?

Segment 3:

When having difficult conversations, it’s essential to have a process and template to use to measure your success. What does a “process” for these conversations look like? After having a conversation with an employee regarding habit change, how can you tell that it was successful?

Segment 4:

Having repeat conversations with somebody about habit change can be frustrating, but with the right plan, the process can be made much more seamless. How many conversations should we expect to have with someone before they change their habit? How should we be reacting to setbacks while they develop a new habit?