When leaders go into problem-solve mode with quick-fix solutions, they often end up solving the wrong problem. In this episode of ICommunicate, Founder of MindsetGo, Mark Altman, addresses how leaders can stop enabling and start empowering their teams to develop essential problem solving skills.

Segment 1:

When we’re upset about a circumstance that we feel is out of our control, the last thing we want to hear from somebody is how our misfortune is actually an unrealized advantage. However, that might just be the case. How can we adjust to an advantage mindset? How can we grow and truly see the benefit of mistakes?

Segment 2:

What’s the three-step formula to giving feedback that will empower and motivate your employees? What do our past experiences and downfalls have to do with how we support our team while they overcome their own problems?

Segment 3:

Far too often, we find ourselves blaming other people or circumstances for our own problems. How can a little self-reflection open our eyes to what’s really going on when we get upset over something? How can you empathize with somebody without agreeing with them, and how can that be a powerful tool of influence?

Segment 4:

One of the biggest compliments you can receive as a leader is when a team member feels comfortable sharing a grievance with you. What practices can we adopt to get to that point with our teams? How can we dismantle the illusion of a workplace hierarchy within an employee so that they feel comfortable being vulnerable with their leaders?