Icons & Innovators

In this episode, Michelle Klein of Berkley Professional Liability sits down with Robert Crocitto of ARC Excess & Surplus, a CRC Group Company, to discuss his 38-year career in the professional liability industry. They discuss leadership, mentorship, and the impact of AI on a business built on relationships. Robert shares career setbacks, advice for industry professionals, and what it takes to build and lead a great team. 

In episode three, Chris Cipriano of Travelers interviews featured guest, Chris Williams of Travelers, to discuss the key traits of effective leadership, the importance of mentorship and networking throughout one’s career, and how data accessibility and emerging technology trends are transforming risk decision-making in the employment practices liability insurance industry.

In episode two, Jessica Centeno of Kroll interviews featured guest, Nadia Hoyte of USI Insurance Services, for an insightful conversation on leadership, mentorship, and the future of cyber liability insurance. They discuss the need to evolve cyber insurance beyond one-size-fits-all policies to address increasingly complex risks, including third-party exposure and the potential impact of quantum computing.

In episode one, Nicole Murphy of Travelers interviews featured guest, Sarah Abrams of Baleen Specialty, to learn more about her journey in the industry, her outlook on trends and emerging issues, and her passion for insurance.