What would pharmacists do without technicians? In this episode, recorded live from #NCPA2024, we’re discussing all things technician with Liza Chapman, chief professional officer of the Pharmacy Technician Certification Board. This conversation hits on everything from why technicians are essential to a successful pharmacy and NCPA’s partnership with PTCB to how certifications have evolved and why expanding technician roles is more important than ever. Plus, we peek into the future of technician development — because superheroes deserve a solid career path, too!