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In this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation Boston, talks with Bob Natale, Consultant, and Operations Manager at Delaware County Linen. Delaware County Linen is a full-service linen company founded in 1988 to service and support local businesses. Bob started in the commercial laundry industry in 1980 in a uniform rental before migrating to linen supply. He later went to selling in the chemical business, supporting Commerical and On-Premise Laundries. Bob has 29 years of experience doing commercial laundry.
Bob talks about the effects of Covid-19 in the laundry business, the number one problem in washing linens, the impacts of lipstick, and the importance of paying your drivers well as an entrepreneur. He also shares some insights on the exciting things this year. Tune in to learn more on this and many other exciting topics!
Timestamps
[01:41] About Bob Natale
[04:15] The geographic region that Bob’s services cover
[05:43] How Covid-19 has affected Bob’s business
[07:43] Does Bob do nursing homes laundry?
[08:13] What Bob does for the spa business
[10:51] The number one problem in washing linens
[12:32] The problem of lipstick
[16:31] The importance of paying your drivers well
[20:35] Exciting things coming out this year
Notable quotes
● “There is a burden in the hospitality industry. The food prices have gone up, the operation costs have also gone up, and they can’t get help.”
● “As a company, you have to do what you have to do to survive. However, you will have to look for opportunities to increase your growth.”
● “When sheets are not washed properly, and you stack them into a fairly confined bin and have oil leftover, it can cause spontaneous combustion.”
● “Drivers are supposed to be paid well. They are the face of the company because of the day-to-day interactions with the customers.”
● Importance of Circle of Excellence
Resources:
https://www.linkedin.com/in/robert-natale-699589ab/
Connect with us:
ChemStation Boston
hospitalitycleaning101
Different Sites Below
https://direct.me/jerrybauer
Jerry Bauer
Hospitality Cleaning 101
[email protected]
In this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation Boston, talks with Bob Natale, Consultant, and Operations Manager at Delaware County Linen. Delaware County Linen is a full-service linen company founded in 1988 to service and support local businesses. Bob started in the commercial laundry industry in 1980 in a uniform rental before migrating to linen supply. He later went to selling in the chemical business, supporting Commerical and On-Premise Laundries. Bob has 29 years of experience doing commercial laundry.
Bob talks about the effects of Covid-19 in the laundry business, the number one problem in washing linens, the impacts of lipstick, and the importance of paying your drivers well as an entrepreneur. He also shares some insights on the exciting things this year. Tune in to learn more on this and many other exciting topics!
Timestamps
[01:41] About Bob Natale
[04:15] The geographic region that Bob’s services cover
[05:43] How Covid-19 has affected Bob’s business
[07:43] Does Bob do nursing homes laundry?
[08:13] What Bob does for the spa business
[10:51] The number one problem in washing linens
[12:32] The problem of lipstick
[16:31] The importance of paying your drivers well
[20:35] Exciting things coming out this year
Notable quotes
● “There is a burden in the hospitality industry. The food prices have gone up, the operation costs have also gone up, and they can’t get help.”
● “As a company, you have to do what you have to do to survive. However, you will have to look for opportunities to increase your growth.”
● “When sheets are not washed properly, and you stack them into a fairly confined bin and have oil leftover, it can cause spontaneous combustion.”
● “Drivers are supposed to be paid well. They are the face of the company because of the day-to-day interactions with the customers.”
● Importance of Circle of Excellence
Resources:
https://www.linkedin.com/in/robert-natale-699589ab/
Connect with us:
ChemStation Boston
hospitalitycleaning101
Different Sites Below
https://direct.me/jerrybauer
Jerry Bauer
Hospitality Cleaning 101
[email protected]