In manufacturing and food and beverage operations, the loud complaints are easy to spot. It is the quiet resistance that can quietly derail process optimization efforts, cause rework, and slow down transformation. In this episode, we discuss how to detect non-vocal resistance by tracking behaviors, monitoring compliance gaps, and creating multiple feedback loops. We also explore how leaders can balance efficiency and quality by engaging frontline teams, documenting standards, and addressing concerns with empathy. The conversation highlights how early detection and proactive management of resistance can protect both operational excellence and long-term ROI.

Watch the full episode here: https://youtube.com/live/7iBwoq49D-Q?feature=share

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