Human Insight Podcast

Identifying your best fit customer


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This week on the Human Insight podcast, we interview April Dunford, a tech executive, board member, CEO and founder of Ambient Strategy, and author of Obv!ously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.

In her interview with Janelle Estes, UserTesting’s Chief Insights Officer, Dunford discusses: 

  • Is positioning just for startups
  • How has the pandemic changed the role of positioning 
  • How our biases inhibit our positioning efforts
  • Who should be involved in positioning
  • The importance of customer feedback in developing your positioning
  • And how to identify your best fit customers

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Human Insight PodcastBy UserTesting Podcast