International Institute for Conflict Prevention & Resolution

IDN 102 - Part 2 with William Ury on Negotiating with Difficult People (Dec. 5)


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Part 2: William Ury returns to discuss negotiating with difficult people. The co-author of "Getting to Yes" this week turns to practice pointers. Here's what you need to do to get to your Batna - your best alternative to a negotiated agreement.
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International Institute for Conflict Prevention & ResolutionBy CPR Institute