Ben's Back! One of the nation’s top law firm ADR practitioners, Bennett G. Picker, of Philadelphia's Stradley Ronon Stevens & Young, returns to talk about what it takes to be a great mediator. The discussion is relevant to managing international disputes, explains host Mike McIlwrath, because it is the same information parties need for choosing a great mediator in the course of their dispute management. Find out the three things you need to know about what makes a great mediator in this week's IDN.