On this episode of "Tough Business," John Fosco & Travis Browne are talking about Black Friday/Cyber Monday sales tactics and how they use those consumer buying days to learn about their customer base. They get into a deep conversation on how to navigate the fine line of micromanaging & directing in business.  Lastly, they explain the current shipping issues that are affecting so many small businesses across the country.

Subscribe: Tough Business

** Baby Po's first appearance on the show **