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We stress-test a favorite thought experiment: if Mardi Gras were a single hotel, revenue would soar while margins tighten, and the only way through is smart judgment under pressure. We share a real event-weekend cascade that proves why budgets are tools and people are the priority.

• Mardi Gras framed as a single hospitality asset
• Peak demand raising revenue while compressing margins
• Real-world failures across staffing, vendors and tech
• Service recovery choices and comp strategy under strain
• Why leaders protect experience and teams over spreadsheets
• Budgets as tools, not commandments
• The right post-mortem question: what did we protect

Respect the math, respect your people, and always, always tip housekeeping

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