This is Strategy for Breakfast. The podcast all about real business challenges based on real business conversations, and this week, we’re focusing on unifying customer experience! Joining us is the fantastic Joe Charnitski, director for CXM Best Practices at Sprinklr. Let us know what you think in the comments or email [email protected]. 

Discussion points 

• How can we unify customer experience management?  
• How can we create a rapid, actionable insight network for organisations? 
• What are Sprinklr working on that's exciting you right now? 

Get in touch 

• Connect with Balve Bains 
• Connect with Joe Charnitski 
• Or email [email protected] 

Resources mentioned in this episode 

• GDS Group – Meet the Boss roundtables 
• GDS Group – Summits 
• If you want to join our community of executives leading the way in business and digital transformation, sign up here: The Leading Provider of Virtual Executive Events & Summits | GDS Group