This week, we're so excited to hear from Simon T. Bailey about his new book, "Be the Spark: Five Platinum Service Principles for Creating Customers for Life." Simon is a Breakthrough Strategist and is passionate about inspiring people to be fearless and focused to fulfill their purpose. In a culture where everything can be reviewed and critiqued, Simon shows us how we can use our voice to innovate and add value wherever we go. Get ready to check off your to-do list and change your world! To connect with Simon, please visit www.simontbailey.com