I spoke with Chuck Cole, the director of client engagement for Lucid IQ, the maker of CaseManagerPro, at the 2017 ILTA Conference. We discussed how developing a conversation with users can enhance their experience with technology.

ILTACON 2017: Developing a Conversation With Users of Technology

The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.

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ILTACON 2017: Developing a Conversation With Users of Technology

ILTACON 2017: Developing a Conversation With Users of Technology