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After a crisis, what do we recall? The words spoken at a press conference or during an interview? Often it is an image that remains with us. We look at some examples and explore how to consider the images that accompany the words in crisis communications.
By Alan AnsteadAfter a crisis, what do we recall? The words spoken at a press conference or during an interview? Often it is an image that remains with us. We look at some examples and explore how to consider the images that accompany the words in crisis communications.