How do you build a customer-centric financial institution? Being hyper-focused on your customers’ needs definitely tops the list. Especially in an environment where financial uncertainty is keeping many consumers up at night, banks are in the best position to act as an empathetic and trusted partner for those in need. In this episode of One Vision — Fintech Fuse! Barb and Theo chat with Rochelle Gorey, co-founder and CEO of SpringFour, a social impact financial wellness fintech company. By connecting consumers to vetted financial resources, this B-Crop enables consumers to meet their financial objectives, reduce household expenses, and avoid payment delinquencies. It’s a win-win solution, and one that is much needed.

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