The digital revolution has revolutionised the insurance industry, bringing about significant changes in various aspects of the business. Firstly, customer interactions have been transformed with the advent of online platforms and mobile apps, allowing for convenient policy purchases, claims submissions, and customer service. Secondly, the availability of vast amounts of data and advanced analytics has facilitated data-driven underwriting and risk assessment, leading to more accurate pricing and personalized coverage. Thirdly, automation and artificial intelligence technologies have streamlined claims processing, reducing turnaround times and enhancing efficiency. Lastly, the digital revolution has opened doors for innovative insurance products and business models, such as peer-to-peer insurance and usage-based insurance, expanding options for consumers and increasing market competition.