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Welcome to another episode of Impact Unfiltered, where we dive deep into honest conversations with leaders creating real change in healthcare and beyond. This is Part 3, the finale of a special three-part conversation.Guest host Stuart Gilly interviews host Philippe Pucheu, who has spent nearly two decades on the front lines of rural healthcare, and the conversation pulls back from the mechanics of 340B to the bigger picture: the future of rural and tribal care.Together, they take on the perception that small rural care is somehow less than big-city care and make the case that the opposite is often true, weighing the $50 billion Rural Health Transformation Program, the vanishing supply of primary care providers, and Philippe's vision for putting primary care inside the pharmacy and making rural clinics the first touch point for patients. It builds to his rallying call for the healthcare underdogs, small entities taking control of their own care.
1. Introduction and Episode Overview
2. The Biggest Challenge: The Perception That Rural Care Is Less
3. Why Smaller Can Mean Better Care
4. The $50 Billion Rural Health Transformation Program
5. Meeting Patients Where They Are: The First Touch Point
6. Why Patients Drive Past Rural Hospitals
7. Collaboration Over Competition
8. Primary Care Inside the Pharmacy
9. Building Local Trust and a Local Benefits Idea
10. The Healthcare Underdogs
Welcome to another episode of Impact Unfiltered, where we dive deep into honest conversations with leaders creating real change in healthcare and beyond. This is Part 2 of a special three-part conversation. Guest host Stuart Gilly continues his interview with the show's own host, Philippe Pucheu, and it gets practical, opening with a story that sounds almost impossible: a tribe in the South with no pharmacy, no pharmacist, and no way to fill a single prescription that still cut its drug spend by more than half.Together, they walk through how it happened, from the mail-order contract pharmacy that passed savings straight to tribal members, to the myths about who qualifies for 340B, the HRSA application that shrinks from 120-plus pages to a streamlined tribal path, and the manufacturer restrictions now being fought in some 23 states. Philippe lays out the crawl, walk, run path from contract pharmacy to an in-house operation, and his advice to any tribal health leader who feels unready.
1. Introduction and Episode Overview
2. The Challenge: A Tribe With No Pharmacy
3. The Solution: A Mail-Order Contract Pharmacy
4. The Win-Win-Win
5. Clearing Up 340B Myths: Who Qualifies
6. The Three Basis Points: Patient, Provider, Pharmacy
7. The HRSA Application: 120 Pages vs. a Streamlined Path
8. Contract Pharmacy, Agreements, and Audits
9. Where 340B Goes Wrong: One-Sided Contracts and Manufacturer Limits
10. Crawl, Walk, Run, and Advice for Leaders
Welcome to another episode of Impact Unfiltered, where we dive deep into honest conversations with leaders creating real change in healthcare and beyond. This is Part 1 of a special three-part series. The tables turn as guest host Stuart Gilly interviews the show's own host, Philippe Pucheu, a doctor of pharmacy and founder and CEO of PBM Solutions. Stuart opens with the question that anchors the whole series: what exactly is 340B, and why does it matter?Together, they trace 340B from its 1992 origins to today's spotlight: how the program works, the bad actors who divert its savings into new hospital wings instead of lowering patient costs, and why most purchases flow through big hospital systems rather than the FQHCs, clinics, and Tribes it was built to help.
1. Introduction and Episode Overview
2. What Is 340B and Why It Matters
3. The Origins of 340B: Rural Access in 1992
4. Disease States and How Pricing Works
5. Bad Actors and Misdirected Savings
6. Who Really Uses 340B
7. FQHCs Explained and Who They Serve
8. The Headwinds and Compliance Burden
9. The Opportunity: Independence and One-on-One Care
10. Holistic Care and Better Patient Outcomes
Welcome to another episode of Impact Unfiltered, where we dive deep into honest conversations with leaders creating real change in healthcare and beyond. Host Stuart sits down with Jason M. Raidbard, Executive Administrator for the Department of Ophthalmology at the University of Chicago, who works in a dyad with the chair to lead the department's strategy, finance, and operations. A politics major who once planned to be an attorney, Jason came to healthcare through public administration and a chance clinic opportunity in 2003, and traces his why to a childhood spent tongue-tied and in speech therapy.
Together, they explore why wellness and engagement sit at the core of leadership, why your people already know how to fix the problems if the culture lets them speak up, and how a leader is defined by the worst moments rather than the best. Jason talks candidly about burnout, the KPIs healthcare got wrong, serving Chicago's most vulnerable communities, and governing AI in what he calls the Wild West. Tune in for an honest look at keeping people at the center of a complex system.
1. Introduction to Impact Unfiltered and Episode Overview
2. An Unlikely Path from Politics into Healthcare
3. His Why: A Childhood Speech Journey
4. Defining Impact: Wellness, Engagement, and Connection
5. Impact at the Macro Level: Culture That Walks the Walk
6. Serving the South Side of Chicago
7. Rethinking KPIs and Addressing Burnout
8. Handling the Worst Moments
9. Governing and Using AI Thoughtfully
10. Looking Ahead, Advice, and Where to Connect
Welcome to another episode of Impact Unfiltered, where we dive deep into honest conversations with leaders creating real change in healthcare and beyond. Host Stuart sits down with Kayce Degenhardt, Vice President of Clinical Applications at Inova Health System, who oversees roughly 600 applications and a team of about 210 supporting five hospitals and around 300 clinics in the DC area. A former interventional radiology technologist turned health IT leader, Kayce traces her mission back to her mother's cancer journey and a three-week wait for an MRI stuck in a queue.
Together, they explore what it looks like when technology accelerates care instead of blocking it, from a waitlist tool that cut imaging waits by six days to ambient AI that saved physicians over 900 hours. Kayce shares how she led a turnaround by meeting all 210 team members first, why culture beats tools, and how the industry can adopt AI safely. Tune in for an honest look at healthcare technology built around the people who deliver care.
1. Introduction to Impact Unfiltered and Episode Overview
2. From Interventional Radiology to Health IT Leadership
3. Her Why: A Mother's Cancer Journey and Easier Patient Access
4. Defining Impact: Measuring Every Project's Outcome
5. When Technology Helps Instead of Getting in the Way
6. Reducing Cognitive Load with Generative AI
7. Leading a Turnaround: Assess the Team First
8. Finding Champions and Building Culture
9. Frontline Adoption and Designing for the Right Thing
10. Governing AI, Looking Ahead, and Where to Connect
Welcome to another episode of Impact Unfiltered, where we dive deep into honest conversations with leaders creating real change in healthcare and beyond. Host Philippe sits down with Victor Bycroft, a nurse of about 30 years and a longtime chief nursing officer and chief nurse executive in critical access and rural hospitals. Healthcare was never the plan: the Army offered him a medic role, and that carried him from EMT work into emergency and trauma nursing and on into leadership.
Together, they explore why a small rural hospital does not mean lesser care, why supporting the team has to be a leader's first priority, and what meaningful innovation looks like when electronic records and AI so often add work instead of removing it. Victor explains why change fails when staff are never told the why, and shares the culture practices that took his last hospital from a Band-Aid station reputation to the place patients and staff actively chose. Tune in for an honest look at rural healthcare leadership.
1. Introduction to Impact Unfiltered and Episode Overview
2. Meet Victor Bycroft: From Army Medic to Nurse Executive
3. Rural Healthcare: Smaller Does Not Mean Less
4. Setting Priorities: Support the Team First
5. What Meaningful Innovation Actually Looks Like
6. Why Change Succeeds in Some Organizations and Stalls in Others
7. Building a High-Trust Culture by Being Present
8. Defining Impact and Changing Hospital Culture
9. Advice for Emerging Leaders and the Lesson No Book Teaches
10. Hope for the Future and Where to Connect
Welcome to another episode of Impact Unfiltered, where host Philippe sits down with Dr. Lisa Birdsall Fort, emergency physician and Associate Chief Medical Information Officer (CMIO) at Ochsner Health. Dr. Fort shares her journey into clinical informatics and explains how she bridges clinical care, technology, and administration to improve patient outcomes.
The conversation explores Ochsner's virtual emergency department, the growing role of AI in healthcare, and innovations such as ambient listening, smart rooms, wearables, and agentic technology. Dr. Fort also discusses the future of remote care, particularly for rural and aging communities, and shares leadership lessons on adaptability, lifelong learning, and embracing innovation. Whether you're in healthcare or simply curious about its future, this episode offers valuable insights you won't want to miss.
1. Introduction to Impact Unfiltered and Episode Overview
Introduction of guest: Dr. Lisa Birdsall Fort of Ochsner Health
Setting the themes: clinical informatics, artificial intelligence, and virtual care transformation
2. Meet Dr. Lisa Birdsall Fort: Roles and Day-to-Day
Emergency physician who still practices clinically, calling it “the best day of my week”
Associate CMIO over inpatient care at Ochsner Health, spanning EDs, medical-surgical areas, ICUs, and procedural areas
Medical director and leader over Ochsner’s virtual care center, providing centralized monitoring across 40-plus hospitals
3. What Is a CMIO?
Chief Medical Information Officer, a relatively new title emerging over the past decade to decade and a half
One of four associate CMIOs, each covering a domain such as inpatient, digital medicine, pediatrics, or ambulatory care
4. The Path from Provider to Technology Leader
Started in operations as an ED medical director around 2011–2012
Tasked with bringing electronic health records into the emergency department during the “meaningful use” era
Joined Ochsner in 2017 and moved into quality work on sepsis, heart attack, and stroke care
5. Finding Her “Why”: Hurricane Katrina
A third-year medical student who evacuated to Baton Rouge during Hurricane Katrina
Volunteered at the Pete Maravich Assembly Center at LSU, caring for evacuees arriving from New Orleans
Inspired by an emergency physician’s breadth of skill: “that’s what I wanna be”
6. Defining Impact: “Clin-gineering”
The humanity of emergency medicine lies in being present with patients during acute injury or illness
“Clin-gineering” pairs bedside insight with an understanding of the system needed to support it
7. Technology in Practice: The Virtual Emergency Department
Stood up in roughly five weeks to help patients who don’t truly need the ED find the right care
Navigates patients coming from nurse-on-call, urgent care, primary care, and specialty clinics
8. Staying Aligned with Community Need
Observe the environment and talk to the people doing the work, not just the leader voice
Consolidate, centralize, and standardize resources through the virtual care center and virtual nursing program
9. Artificial Intelligence in Healthcare: Augmentation, Not Replacement
AI is not new to healthcare, but tools like ChatGPT opened an entirely new toolkit
Ambient listening captures the conversation so clinicians focus on the patient, not the screen
Smart rooms, wearables, and patches help monitor for fall risk, pressure injuries, and more
10. The Future of Healthcare: Remote Care and Agentic Technology
Strategy horizons are shrinking, making it hard to project even seven months, let alone seven years
Delivering care beyond “the four walls of the hospital,” including in patients’ homes
“Faith or fear”: partnering with trusted digital companions to free people for the most complex work
11. Legacy, Leadership, and What’s Next
Advice to her younger self: stay flexible and pivot when opportunities cross your path
“Never give up on the next amazing thing”
In this episode of Impact Unfiltered, host Stuart sits down at the Self-Governance Conference with Sherylene Yazzie, Executive Director of the Navajo Department of Health. A companion to the conversation with Navajo Nation President Buu Nygren, this dialogue centers on Yazzie’s guiding phrase: “Navajo healing Navajo.”
She explains why sovereignty and healing are the same project, shares outcomes from the YHC detox facility in Phoenix — where more than 200 Navajo people have entered care — and lays out a vision for preventive health rooted in farming, agriculture, medicinal plants, running, and fasting. With strategies for reaching the next generation on the platforms they use, and a closing reflection on the traditional Navajo morning practice of asking the sun to burn away negativity, this episode is a master class in tradition-rooted leadership.
1. Background and Role
2. Navajo Healing Navajo
3. Self-Governance and Healing
4. Phoenix Detox Facility
5. Preventive Health
6. Why She Does This Work
7. Expanding Behavioral Health
8. Tradition as Preventive Health
9. Reaching the Next Generation
10. Empower Yourself First
11. The Sun as Medicine
12. Closing Remarks and Gratitude
In this episode of Impact Unfiltered, host Stuart sits down at the Self-Governance Conference with Dr. Buu Nygren, President of the Navajo Nation, joined by Sherylene Yazzie, Director of Health. Together they explore the realities of running healthcare across 27,000 square miles for more than 200,000 residents — a hybrid landscape of 638 self-governance corporations and IHS-run hospitals.
Nygren shares his personal vision: he wants Navajo people to live long, healthy lives again, the way his great-grandmother lived to 109. He details how the Nation responded to a 2023 fraud crisis by purchasing its own three-story residential treatment facility in Phoenix, reflects on advanced appropriations, transportation infrastructure, and the Gila River model he hopes to scale tenfold. With candid insights into behavioral health recovery and sovereignty in action, this episode is a guide to what it would take to “shock the system” through full tribal self-governance.
1. Background and Role
2. Federal Partnerships and Advanced Appropriations
3. The Scale Problem
4. The Vision: Long, Healthy Lives Again
5. Confronting Addiction
6. The Phoenix Residential Treatment Facility
7. Scaling Self-Governance: Learning from Gila River
8. Closing Remarks and Gratitude
In this episode of Impact Unfiltered, host Stewart sits down at the Self-Governance Conference with Geoff Strommer, an Indian law attorney with 35 years representing tribes, tribal governments, and tribal organizations. His work spans legislation, litigation, and negotiation, with fingerprints on nearly every major stage of the self-governance arc.
Geoff explains what it takes — agency by agency, statute by statute, dollar by dollar — to move authority from the federal government to tribal governments. He details how Alaska’s 27 co-signers built the strongest model of tribal cohesion in the country, why 105(l) leases are a once-in-a-generation game changer for tribal infrastructure, and how a recent New York district court win could expand self-governance into water and sewer treatment facilities. With stories of tribes like Jamestown S’Klallam filling rural healthcare voids the private market can’t sustain, this episode is a working tour of how policy becomes lived reality.
1. Background and Role
2. Why It’s a Fight Inch by Inch
3. The Eight-Generation View
4. Alignment Among Tribes
5. The Alaska Model
6. The National Picture
7. The Two Biggest Wins
8. The Untapped 105(l) Opportunity
9. The Reality of Rural Infrastructure
10. Cutting Red Tape
11. What’s Next
12. What He Wants Everyone to Know
13. Tribes as Rural Healthcare Anchors
14. Closing Remarks and Gratitude
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