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Implement an ERP With the Help of AI | A Conversation With Justin Delisle, Co-Founder & CEO of Tato
As consultants, our most valuable asset is time. How do we ensure we're spending it on high-value solutioning for our clients, not on clerical work?At LIDD, we are constantly innovating to improve our project delivery. That's why we've been piloting Tato, an AI "virtual colleague" purpose-built for complex IT and ERP implementations. In this episode, we sit down with Tato's CEO, Justin, to discuss our real-world experience and how this technology helps us deliver better, faster, and more reliable outcomes for our clients.We cover how this tool moves beyond simple meeting recaps (like Copilot) to help our teams aggregate data across an entire project , automating everything from documentation and risk tracking to standardized solution blueprints.This means less time on administrative tasks and more time focusing on what matters: your business goals.We also explore:
- How our team uses Tato as a central "recollection base"
- Improving the client experience by solving the sales-to-delivery handoff
- How we ensure accuracy with "drill-to-source" data
- The future of hyper-specialized AI agents for consulting
Learn more about LIDD's ERP & Digital Transformation services: https://lidd.com/Learn more about Tato: https://www.tato.co/enTIMESTAMPS:(00:00:14) Meet Justin, Founder and CEO of Tato (00:00:22) The Origin Story: A "Virtual Colleague" Born from Consulting Pain Points (00:01:15) What Exactly is Tato? (00:02:07) How LIDD is Piloting Tato for its Dynamics Projects (00:03:09) Early Use Cases: A Central Repo for Decisions, Scope, and Recaps (00:04:16) Overcoming Initial Skepticism of AI Tools (00:05:42) The Single Biggest Win: Taming the Documentation Beast (00:06:47) The Big Question: How is Tato Different from Copilot? (00:08:04) The Next Level: Standardizing and Automating Reports (00:09:24) Bridging the "Great Divide": Solving the Sales-to-Delivery Knowledge Transfer (00:11:37) From Project Management to Solutioning: The "Solution Blueprint" Case (00:12:53) The Roadmap for Scaling AI Across the Business (00:14:53) The Future of Tato: Moving from Data Capture to Intelligent Insights (00:17:14) Tackling AI Reliability and the Importance of "Data Lineage" (00:18:25) Why Hyper-Specialized Agents are the Future
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By LIDD Supply ChainAs consultants, our most valuable asset is time. How do we ensure we're spending it on high-value solutioning for our clients, not on clerical work?At LIDD, we are constantly innovating to improve our project delivery. That's why we've been piloting Tato, an AI "virtual colleague" purpose-built for complex IT and ERP implementations. In this episode, we sit down with Tato's CEO, Justin, to discuss our real-world experience and how this technology helps us deliver better, faster, and more reliable outcomes for our clients.We cover how this tool moves beyond simple meeting recaps (like Copilot) to help our teams aggregate data across an entire project , automating everything from documentation and risk tracking to standardized solution blueprints.This means less time on administrative tasks and more time focusing on what matters: your business goals.We also explore:
- How our team uses Tato as a central "recollection base"
- Improving the client experience by solving the sales-to-delivery handoff
- How we ensure accuracy with "drill-to-source" data
- The future of hyper-specialized AI agents for consulting
Learn more about LIDD's ERP & Digital Transformation services: https://lidd.com/Learn more about Tato: https://www.tato.co/enTIMESTAMPS:(00:00:14) Meet Justin, Founder and CEO of Tato (00:00:22) The Origin Story: A "Virtual Colleague" Born from Consulting Pain Points (00:01:15) What Exactly is Tato? (00:02:07) How LIDD is Piloting Tato for its Dynamics Projects (00:03:09) Early Use Cases: A Central Repo for Decisions, Scope, and Recaps (00:04:16) Overcoming Initial Skepticism of AI Tools (00:05:42) The Single Biggest Win: Taming the Documentation Beast (00:06:47) The Big Question: How is Tato Different from Copilot? (00:08:04) The Next Level: Standardizing and Automating Reports (00:09:24) Bridging the "Great Divide": Solving the Sales-to-Delivery Knowledge Transfer (00:11:37) From Project Management to Solutioning: The "Solution Blueprint" Case (00:12:53) The Roadmap for Scaling AI Across the Business (00:14:53) The Future of Tato: Moving from Data Capture to Intelligent Insights (00:17:14) Tackling AI Reliability and the Importance of "Data Lineage" (00:18:25) Why Hyper-Specialized Agents are the Future