CRM Audio

Implement This 20: More Sales Force Automation in Dynamics 365


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In today's episode (sponsored by @maplytics by @inogic), hosts Britta Rekstad and Matthew C. Anderson continue their discussion (started in episode 14) about their favorite things in Dynamics for sales force automation in Dynamics.

Discussed on the show
  • Category search vs. relevance search use cases
  • Wildcards in search (George Doubinski's Wildcard Tip of the Day post)
  • Search performance, best practices, and idiosyncracies
  • Power struggles for data formatting
  • Using shared personal views with user teams
  • Persnickety
  • Affinity for Goals (as discussed in Episode 17)
  • Dynamics 365 Gamification (on AppSource)
What's on your mind?

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CRM AudioBy George Doubinski

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