It is possible to improve customer loyalty with exceptional service. This was one of the findings from a recent LinkedIn poll I held about customer loyalty during times of price hikes. 

While most acknowledge the importance of exceptional service, not everyone knows how to put it practice. Let's focus on some actionable steps you can take to spread this value throughout your organization, in this week's episode of The 2 Minute Takeaway Podcast.

Get Ken's three part course on improving your performance on the job at: https://www.kenokel.com

Motivational Keynote Speaker, Author, and Broadcaster, Ken Okel, believes in creating memorable meetings. He understands the challenge of change on the job and the need to perform at a high level, every day. He's embraced it and shares his unique career lessons and takeaways with audiences.

The 2 Minute Takeaway Podcast gives you easy to implement tips that will improve your productivity, performance, and profits.  For more about Ken, clips of his live speaking presentations and workshops, plus his weekly productivity tips, visit KenOkel.com. And yes, Ken does present virtually, which sometimes makes him look a little taller.

For more than a decade, TV audiences watched Ken on the news. At several stations, they saw him perform as a TV news anchor, a reporter, a weatherman, and even a talk show host.

Ken then moved into the nonprofit world for several adventures. These saw him do everything from running a professional ballet company to organizing more than 100 hurricane relief volunteers.