In this episode, discover how AI-driven content assistants like TruDiscovery elevate self-service beyond dull keyword searches by using NLP and machine learning to understand user intent, context, and content quality. Learn how these systems provide relevant, instant answers across large knowledge bases, enhance customer engagement and satisfaction, reduce support costs, and scale effortlessly—all while maintaining security and governance

https://blog.datamatics.com/improve-customer-self-service-with-ai-driven-content-assistant