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Concerned about TCPA regulations when it comes to using AI for business? Looking for some guidance on making the best of emerging technology while staying compliant?
The Bigly Sales team can help you navigate TCPA regulations in the wake of advancing AI call center and chatbot technology.
It's vital that you use legally sound opt-in and consent language to protect your business and safeguard your customers' private data and rights. With Bigly's expertise, you can incorporate compliant AI technology into your enterprise model, driving increased efficiency and productivity without the need for costly human resources.
Bigly highlights the growing role of AI in providing faster and more helpful assistance in the field of customer service. In a sector that was commonly blighted by long wait times and consumer frustration, AI offers you a cost-effective and personalized solution. While the benefits are clear, the Federal Communications Commission has implemented new guidelines that narrow the window of compliance for businesses adopting AI for call center operations.
The Telephone Consumer Protection Act regulates the use of automated calls, restricting outbound communications that feature an artificial or pre-recorded voice without the prior consent of the recipient, identification and disclosure information, and opt-out methods for any telemarketing offers. Are you keeping up to date with the latest legislative changes?
Bigly's blog series suggests that the use of voice bot technology can reduce your call center costs by as much as 90%. Chat or voice bit software helps to shoulder the burden of initial customer queries, gathering information, and resolving or reassigning relevant requests to human agents. The technology reduces the workload of your call center teams, making communications more efficient and driving increased customer satisfaction.
While there is concern that AI will completely usurp the need for humans in customer service, Bigly believes that a new chapter of robot-human interaction is underway which will ultimately improve service delivery.
The Bigly AI platform empowers you to integrate machine learning technology into every area of your business from live sales, customer support, and website building to training and call-answering services.
Plug into a ready-made AI solution with Bigly!
Click the link in the description for more details.
Concerned about TCPA regulations when it comes to using AI for business? Looking for some guidance on making the best of emerging technology while staying compliant?
The Bigly Sales team can help you navigate TCPA regulations in the wake of advancing AI call center and chatbot technology.
It's vital that you use legally sound opt-in and consent language to protect your business and safeguard your customers' private data and rights. With Bigly's expertise, you can incorporate compliant AI technology into your enterprise model, driving increased efficiency and productivity without the need for costly human resources.
Bigly highlights the growing role of AI in providing faster and more helpful assistance in the field of customer service. In a sector that was commonly blighted by long wait times and consumer frustration, AI offers you a cost-effective and personalized solution. While the benefits are clear, the Federal Communications Commission has implemented new guidelines that narrow the window of compliance for businesses adopting AI for call center operations.
The Telephone Consumer Protection Act regulates the use of automated calls, restricting outbound communications that feature an artificial or pre-recorded voice without the prior consent of the recipient, identification and disclosure information, and opt-out methods for any telemarketing offers. Are you keeping up to date with the latest legislative changes?
Bigly's blog series suggests that the use of voice bot technology can reduce your call center costs by as much as 90%. Chat or voice bit software helps to shoulder the burden of initial customer queries, gathering information, and resolving or reassigning relevant requests to human agents. The technology reduces the workload of your call center teams, making communications more efficient and driving increased customer satisfaction.
While there is concern that AI will completely usurp the need for humans in customer service, Bigly believes that a new chapter of robot-human interaction is underway which will ultimately improve service delivery.
The Bigly AI platform empowers you to integrate machine learning technology into every area of your business from live sales, customer support, and website building to training and call-answering services.
Plug into a ready-made AI solution with Bigly!
Click the link in the description for more details.