Leadership Lessons on the Go!

Improving Candidate Experience: The Key to Hiring Success, by Jonathan H. Westover PhD


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Abstract: This article examines the critical importance of candidate experience in today's competitive talent acquisition landscape, drawing on over a decade of professional expertise in recruitment strategy. It highlights how the quality of interactions throughout the hiring process significantly impacts an organization's ability to attract and secure top talent, with poor experiences often driving candidates to competitors. The article emphasizes that many recruiters and hiring managers underestimate the influence their actions have on potential employees, and suggests that by prioritizing improvements to candidate experience, companies can gain a substantial competitive advantage in the challenging modern labor market.

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Leadership Lessons on the Go!By Jonathan H. Westover