With all the hype around Gen AI, real-world applications are rare—but Gong’s got it figured out. Mike reveals how Gong uses predictive analytics and Gen AI to reduce churn and keep customers happy. It’s all about making smarter decisions, boosting retention, and using tech that’s as cool as it is effective.

With all the hype around Gen AI, real-world applications are rare—but Gong’s got it figured out. Mike reveals how Gong uses predictive analytics and Gen AI to reduce churn and keep customers happy. It’s all about making smarter decisions, boosting retention, and using tech that’s as cool as it is effective.

Improving Gong’s customer retention with predictive data analytics

People of Data uncovers stories on how the top companies and data operators leverage data to deliver real impact. Get an inside look at the people, processes and culture that set them apart. 

This isn’t your typical data podcast. People of Data is about real-world impact, told through the lens of the unsung heroes behind the scenes—the people who are shaping the future of data.

Technology

People of Data uncovers stories on how the top companies and data operators leverage data to deliver real impact. Get an inside look at the people, processes and culture that set them apart. This isn’t your typical data podcast. People of Data is about real-world impact, told through the lens of the unsung heroes behind the scenes—the people who are shaping the future of data.

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Improving Gong’s customer retention with predictive data analytics

Improving Gong’s customer retention with predictive data analytics