Retailers are constantly looking for new ways to improve shelf-replenishment routines and reduce out of stocks. At the same time they also want to shorten lead times, remove "waste" and reduce cost.

In this episode, Colin Peacock is joined by Paul Chapman from Oxford University to discuss best practice in reducing out of stocks.

And in particular, they explore what retailers could learn from experts in process-improvement, Toyota.

Hosted on Acast. See acast.com/privacy for more information.