In this episode of In Business with AI, Melbourne Business School Dean Professor Jenny George sits down with Simon Kriss, the founder of Sovereign Australia AI.

Simon spent 30 years working in customer experience before consulting with brands like Coca-Cola and Apple. He’s the author of The AI Empowered Customer Experience and consults with boards and executives on how to build AI literacy.

In this episode, Simon unpacks the different layers of AI adoption, where he believes Australian organisations need sovereign capability and the risks of data going offshore.

Simon shares how AI is changing customer experience, why customer testimonials matter more in the AI era and his advice to capture high value business opportunities.

Links:MelbourneBusiness School | Podcasts

MelbourneBusiness School | Institute for Digital Innovation & AI (IDIA)

SovereignAustralia AI |

TheAI Empowered Customer Experience - Simon KrissSovereign-AI-Report.pdf

In this inaugural episode of In Business with AI, Melbourne Business School Dean Professor Jenny George sits down with Professor Jon Whittle from the Institute of Digital Innovation and AI to provide leaders with a practical roadmap for navigating AI.

From his role as technical lead at NASA to leading CSIRO’S Data 61 and creating Australia’s National AI Centre, Jon has been at the forefront of AI for 30 years. 

In this episode, Jon shares why every leader has to be an AI leader, how to help your teams adapt to one of the most disruptive technologies of our time, the impact of AI on blue collar work no one is talking about and why the rubber has hit the road for the costs of tokens.

Links:

mbs.edu/centres/institute-for…tal-innovation-and-ai
www.publishing.csiro.au/book/8244/
www.dewr.gov.au/workplace-relatio…loyment-australia
digitaleconomy.stanford.edu/publication…i-playbook/
www.finance.gov.au/government/publ…ence-government
deepmind.google/science/alphafold/
pmc.ncbi.nlm.nih.gov/articles/PMC4392592/
www.amazon.com.au/dp/0674576187?re…eferred_us_au_au
andromedarobotics.ai/team
podcasts.apple.com/au/podcast/bett…ne/id1730587238
www.diamandis.com/podcast