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Welcome to In Bot We Trust!
Today we have an English episode because my guest is Cobus Greyling - the man who knows everything about converstaional AI platforms.
I had the pleasure to work with him and his team on various conversational AI projects, be it voice, chat, phone, multimodal.
Cobus and I talk about the gartner report and some principles to avoid wasting customers time principles that every bot should have implemented. Probably even every human.
#inbotwetrust #botcast #conversationalaiplatforms #gartnerreport #microsoft #rasa #watson
By Maggie JabczynskiWelcome to In Bot We Trust!
Today we have an English episode because my guest is Cobus Greyling - the man who knows everything about converstaional AI platforms.
I had the pleasure to work with him and his team on various conversational AI projects, be it voice, chat, phone, multimodal.
Cobus and I talk about the gartner report and some principles to avoid wasting customers time principles that every bot should have implemented. Probably even every human.
#inbotwetrust #botcast #conversationalaiplatforms #gartnerreport #microsoft #rasa #watson