Consumer losses from fraud jumped from $3.4B to $12.5B between 2020-2024. That's a 270% increase! Should we be worried about what lies ahead?

Back when I was Head of Financial Crime at Monzo, I watched fraudsters pump tens of thousands of pounds of petrol using cards with just £100 on them. We had their names, addresses, photos - everything! But the police didn't know what to do with it.

And that was before AI changed everything.

Now Yuliya Kazakevich, who's led fraud teams at Charles Schwab, Apple, Adyen, Cash App, and Lithic, is watching fraud evolve in ways that genuinely concern her.

And if someone with her experience is worried, we should all be paying attention!

It was great to welcome Yuliya on the pod to discuss all of this. Here’s what we covered:

• Whether AI companies should be liable for enabling fraudsters
• Why JP Morgan is opening more branches
• How AI is scaling fraud to terrifying new levels
• The shift from unauthorised to authorised fraud
• How law enforcement is overwhelmed and under-resourced to tackle fraud

Fraud is evolving faster than we can keep up - and we need to start paying attention.

Half of all US banks could be gone in the next decade. That's Joe Mancini's prediction - and he would know. He's been through three bank M&A deals, most recently as COO at BankProv when it was acquired by Needham Bank.

I've been talking about bank M&A a lot lately because it affects everyone, not just bankers. We all need a bank to function in the world - to get paid, rent an apartment, receive welfare etc. So what happens when banks start disappearing?

Joe and I got into ALL of it on this episode:

- Why $10.1 billion is the worst size for a bank to be
- How Needham Bank integrated BankProv over a single weekend
- The embedded finance future and who's going to win
- Whether branches will exist in 15 years
- How banks might use your data to offer you loans before you ask
- Why the talent crisis is accelerating everything

If you want to learn more about the future of banking, check out this episode.

I hadn't written a check (or cheque if you’re British/ Canadian) since I was 12… and then I moved to America.

Two years in, I use a modern fintech bank but I still can't send money to anyone without using a third-party app. Why do I need Venmo to split a dinner bill?

The payments system here in the US is NUTS! So I asked Will Messina, CEO of GrailPay, to help me understand it better.

We cover: 

- Why businesses still mail checks like it's 1987
- How Venmo actually makes money (it's not from moving money)
- Why banks charge $20 for a wire transfer
- What stablecoins will actually be used for.

One thing that blew my mind: Delta makes $2 billion a quarter from payments alone - they're basically a payments company that happens to fly planes.

So if you’re as baffled as I was by how banking works in the US, this one’s for you.

When I was at Monzo, we didn’t buy an external core banking system - we just built our own and it ended up supporting 12 million customers.

So when I started working with US banks, I was baffled. Why is there a never ending list of systems like Silver Lake, DNA, and Signature?

As it turns out, they almost all belong to the big three providers: FIS, Fiserv, and Jack Henry.

To shed light on this, I spoke to Stacy Bishop, former sales lead at Jack Henry, to find out why banks don't just build their own.

We covered:

- Why choosing a big three provider is the safe career move for bank executives, even if they hate the service.
- The reality of deconversion fees - where banks have to pay to get their own data.
- How legacy cores stay dominant by handling the double letter US regulations so banks don’t have to.
- How banks are finally innovating by building alongside their legacy systems.
- The inside scoop of how core providers secure long term contracts with banks.
- Why the next 5–10 years will look nothing like the last 20.

If you’ve ever wondered why US banking tech feels stuck in 2005, this is the episode for you. 

Starting a bank seems like one of the hardest things you could possibly do. David Jarvis, CEO of Griffin, did exactly that and walks me through the WHY and HOW of building a bank from scratch.

Getting a banking license is no joke! I thought I understood this from my Monzo days, but turns out I'd only scratched the surface.

In this episode, we get into:

- How the licensing process actually works - from the first phone call to the Bank of England through 4.5 years of iterative feedback
- Why every bank has a £1M monthly burn rate 
- The reality of raising £50M before you have a single customer or £ of revenue
- What actually happens when you send a payment (there's probably another bank involved)
- Why Revolut, with 70M customers, is still fighting for a banking license

David also shared about the less glamorous bits of startup founder life, but you’ll have to listen to find out!

The In Control podcast explores the finance of everything, through conversations with people who’ve done it, built it, or experienced it firsthand. Join host Natasha Vernier, Founder of Cable, as she sits down with leaders, innovators, and experts across the financial industry to explore how it all really works. The focus is on learning aloud and making complex topics accessible.