In this latest episode, Martyn Riddle is joined by Fiona and Jess Keough from Auscontact, the national user body for the Australian contact centre industry. During the conversation, Fiona and Jess share how the organisation has been working to support their members during the Covid19  crisis and unveil their plans for the future now that restrictions in Australia are being eased.

In this latest episode, Martyn Riddle is joined by Fiona and Jess Keough from Auscontact, the national user body for the Australian contact centre industry. During the conversation, Fiona and Jess share how the organisation has been working to support their members during the Covid19 crisis and unveil their plans for the future now that restrictions in Australia are being eased.

In conversation with . . . . Auscontact

A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.

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In conversation with . . . . Auscontact

In conversation with . . . . Auscontact