In my conversation with David, my Dad, he unravels his 40-plus years of business practices. He invites us to trust ourselves and our employees more; to not be afraid to flesh out an idea or try new things. He talks about the great things that come from empowering your staff through responsibility and generosity of spirit and the value of building your business on something meaningful and communicating that love through extraordinary customer service. In summary, people never forget how you make them feel.

Listen in on today’s episode as we discuss the key elements to always include in your business model along with several life lessons that may even aid you in creating a stronger circle of genuine relationships. Lastly, I encourage you to explore who in your community and in your world holds a great deal of experience, wisdom, and expertise in a particular area. And who among those people have you not had a conversation with and listened to in a while?

Listen to the episode on Spotify, Amazon Music, or on your favorite podcast platform.

Topics Covered:

• The importance of trusting yourself, explore an idea and try new things
• Build a community by asking people to join you
• Empowering staff leads to great customer service
• Meaningful differentiation in marketing your business
• Get good at hiring people and hire people to complement your skill sets
• Trusting suppliers and knowing more about them
• Focus on process instead of goals

Resources Mentioned:

• Minding The Store by Stanley Marcus

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