In the latest episode of BTN Europe's 'In conversation with...' podcast series, editor-in-chief Andy Hoskins speaks to Richard Adler, vice president sales UK & EU and strategic accounts, Millennium Hotels and Resorts. With more than 120 hotels across the world, Adler discusses the group's hopes for Q2, some tentative signs of recovery, hotel quarantine programmes, how new hygiene protocols could be here to stay, and why he believes the traditional RFP process is alive and kicking.