WorkTech

In Hospitality Employee Experience Drives Customer Experience Meet Harri the Front-line EX Platform


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Harri CMO Jennifer Ravalli introduced their Hospitality industry-focused employee experience platform with WorkTech Founder George LaRocque. When you’re in the hospitality industry, you know that what others view as back-office HR functions like shift scheduling, time and attendance, and communications are a core part of the employee experience for front-line workers. When hospitality front-line workers have a better employee experience, consumers have a better customer experience.

Jennifer and George discuss:

  • How Harri was born out of the hospitality industry
  • The platform’s end-to-end reach, from applicant tracking to engagement
  • How workforce management is core to front-line employee experience and customer experience
  • the future for Harri
  • ...more
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    WorkTechBy George LaRocque