Celebrity’s making apologies is nothing new, yet we’re still so obsessed when we see a screenshot of the Notes app on a celebrity’s social media. Jack and Sarel look at how apologies should be handled by famous couples and whether we deserve them in the first place. They also hear from Simon Lewis, host of BBC Radio 4’s podcast When It Hits the Fan, about what celebrities need to get right in the hours, days and weeks following a public crisis.