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The issue I have whenever we discuss negotiating service contracts is that we just skip over the most useful leverage we have: fixing stuff on our own. But then again, there is very little training and information offered on how to do just that. It was a great pleasure to have Lisa Nicholls, James Marvin and Camille Stegen to discuss what the DIY life looks like, what's in their toolbox, and what can be done going forward to get that knowledge to spread.

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