In this episode of tech giants behaving badly, Anthropic shafted tens of thousands of paying users by crippling what are called Claude artifacts.

With zero notice to users, Anthropic shut off visibility to user creations known as artifacts, where users could post various content on the web, shackling the utility of Claude itself. The change involved setting the artifacts to “no-index,” meaning search engines won’t show the user-generated content.

It’s another example of tech company hubris, a violation of the common law “warranty of merchantability,” and a virtual bait-and-switch scheme. 

Anthropic customers should complain to their state attorneys general, the Federal Trade Commission, and consumer affairs groups like the Better Business Bureau. It’s quite possible that Class Action plaintiffs’ attorneys may find this a rich vein to mine.

#techfraud #claude #anthropic #classaction