SaaS Insiders Podcast

Increase Conversions and Improve Product Through User Feedback - with Ayoub Moustaid


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Ayoub Moustaid is a serial digital entrepreneur passionate about SaaS business and mobile apps, Ayoub has 9+ years of experience in the digital & software engineering field, and he has been solving real-life problems through digital solutions since 2012. Now, he is the Managing Director of Overflow Digital Solutions, the founder of Fastdok, and other products.

Today we have Ayoub Moustaid to share with us how to Increase Conversions and Improve Product Through User Feedback.

In this episode we cover:

00:00 Intro

00:59 Who is Ayoub Moustaid

03:18 How feedback helps Ayoub to improve his product?

04:28 Long-term consequences of no process to collect feedback

08:12 Ayoub’s framework for collecting feedback from users

12:35 Why negative feedback is good for your product?

16:37 How does Ayoub understand with which feedback is quality feedback?

21:47 What do you do if you have conflicting feedback from your users?

24:28 Advice from Ayoub exclusively for SaaS Insiders about collecting feedback

25:54 What does Ayoub enjoy outside of work

26:55 Advice for Ayoub’s self back in time

27:58 How SaaS Insiders can help Ayoub

31:35 Definition of success from Ayoub

33:26 Get in touch with Ayoub

34:07 Improve your skills and product with these resources

35:53 Conclusions

Get in touch with Ayoub Moustaid:

https://www.linkedin.com/in/moustaidayoub/ (LinkedIn)

https://moustaid.me/ (Personal website) https://overflow.ma/ (Ayoub’s businesses)

Books:

https://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898 (The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses)

https://www.amazon.com/2025-Leader-Jacob-Morgan/dp/1119518377 (The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade)

Mentions:

Andrew Hacker https://www.amazon.com/Andrew-Hacker/e/B000APGDF6%3Fref=dbs_a_mng_rwt_scns_share

Tag Us and follow:

https://www.linkedin.com/in/vladhu-saasconsultant/ (LinkedIn)

https://www.youtube.com/channel/UCerHCHaOXIhL5T8-GYFbpgw (YouTube channel)

https://www.facebook.com/vladhu.saas (Facebook)

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SaaS Insiders PodcastBy Vlad Hu