The Indiana Rail Road (INRD) named Joe Gioe President and CEO in mid-August 2024. A career railroader with 20 years of industry experience, he has held leadership positions at two Class I railroads, with most of his tenure at BNSF, where he was twice named Employee of the Year for intermodal train execution and delivery of major infrastructure projects in Transportation and Service Design. He also served as Assistant Vice President Network Optimization and Vice President Transportation at Norfolk Southern. A third-generation railroader whose family roots go back to the Central Railroad of New Jersey and Conrail, Gioe began his career as a conductor, locomotive engineer and front-line supervisor in 2005 and rose through management roles of increasing responsibility. Gioe joins Railway Age Editor-in-Chief William C. Vantuono in a wide-ranging discussion on customer service, efficiency, safety, traffic growth and employee development at INRD.