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India's Lockdown Puts Strain On Call Centers
When India began the world's largest lockdown in March, it threw call centers into chaos as employees couldn't commute to work. Now millions are adapting to work from home, amid security challenges.
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By KPCC 89.3 | Southern California Public RadioWhen India began the world's largest lockdown in March, it threw call centers into chaos as employees couldn't commute to work. Now millions are adapting to work from home, amid security challenges.