Maria Warren, Vice President of McBee, part of NetSmart, joins us to unravel the intricacies of hospice care audits. We promise you'll gain a deeper understanding of how these audits, intended to curb fraud and waste, often end up as resource-draining obstacles that detract from essential patient care. Maria shares her personal journey from starting as an entry-level consultant to leading teams that navigate the complex landscape of compliance and documentation, providing a critical perspective on the balance between regulation and care.

The conversation then shifts to the transformative potential of technology in hospice care. With insights from Betsy Hansen, we explore how electronic medical records (EMRs) are not just digital tools but catalysts for improving patient outcomes and operational efficiency. You’ll learn about the exciting possibilities of EMRs in enhancing compliance and care quality, as well as the challenges organizations face in adopting innovative yet user-friendly systems. Our discussion underscores the importance of high standards and creative problem-solving in addressing staffing challenges and maintaining a compassionate care environment.

In our final segment, we navigate the future of hospice care, emphasizing the need for advocacy and increased awareness to better integrate hospice services into the broader healthcare system. The visionary interdisciplinary approach of hospice is celebrated, along with the call for improved coordination across healthcare services and leveraging technology for better care. We reflect on the importance of staying informed, continuously learning, and adapting to serve the hospice field more effectively. Join us for an episode filled with actionable insights and forward-thinking strategies to enhance care in this vital area of healthcare.

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast