In this episode, we sat down with Robert and Matt Knowles of Knowles Associates, a full-service insurance firm serving corporations, organizations, and families throughout 22 states. We had a great conversation about a very interesting (and complicated) topic: successfully transitioning a family-owned business to the next generation. According to two 2010 studies cited by Cornell’s Johnson School of Business, the average life span of a family-owned business is 24 years. Only about 40% of...