As property managers, it’s important to maintain good relationships with your people. Most of the time, it’s not about managing the property but the relationships. This week’s episode of the Influential Conversations podcast features Amy Blackburn. Amy is the Property Management Performance Manager at McGrath Estate Agents. She is also a member of the REIV Property Management Chapter Committee. She joined us today to talk about her property management journey, bridging values between employers and employees, the invisible value of property managers, educating and navigating clients as part of the job for managers, and more.

[01.47] Amy’s story – Starting the conversation, Amy shares who she is and how she got into property management.

[06.26] The match – We talk about the importance of having matching values with your employer and how your employer sees you.

[14.31] Invisible value – We talk about how property managers lost their invisible value due to the traditional relationship between them and clients.

[19.45] People pleasers – Property managers aren’t the solution. They are the solution-finders who educate people on how to find solutions.

[28.13] Educators – Property managers don’t control property. They educate and navigate clients through different issues.

Resourceslinkedin.com/in/amy-blackburn-b5b717185/