Informed Reporting

Informed Reporting

By Dr. Gretchen Hoak | Specialist in Journalist WellbeingNewsEducation
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Informed Reporting episodes

  • "After Ground Zero" with Mike Kelly

    Description:
    In this first episode of Season 2, I talk with journalist Mike Kelly about his experiences at ground zero and his new book, After Ground Zero: Everyday Americans and the Unhealed Scars of 9/11. You’ll hear how that tragic day affected him, what drove him to write his latest book, and why he focused on the everyday people who still live with the effects of 9/11 today. We also talk about how he approaches victims of tragedy, being human, and what he did to handle the emotional weight of the long hours of repeated interviews with the people in his book. The book is available now on Amazon and other major book retailers.

    Chapters:
    00:00 Open
    00:48 Intro to Mike Kelly
    02:36 His Experience on 9/11
    05:27 The Emotional Toll of Reporting on 9/11
    08:19 The Long-Term Impact of 9/11 on Him
    13:18 Recognizing the Psychological Toll of 9/11
    15:26 Following the 9/11 Story
    20:16 The Idea for the Book Takes Shape
    26:02 The Blessing and Burden of Repeated Interviews
    28:58 The Importance of Empathy and Compassion
    33:34 Dealing with the Emotional Exposure of Tragic Stories
    37:25 Coping with the Weight of Tragedy
    41:22 Balancing the Work and Its Impact
    44:31 Journalists are Human
    46:38 Writing as Catharsis
    51:22 Building Trust in Interviews
    01:00:29 Different Tactics for Different Interviews
    01:03:14 What did he learn from the process?
    01:06:06 How to Find Mike Kelly
    01:06:38 Conclusion
    01:07:19 Close

    Show Notes:
    Mike’s Website: https://www.mikekellywriter.com/
    Email Mike at: [email protected]
    View Mike’s work here: https://www.northjersey.com/
    Buy Mike’s book on Amazon

    1 hr 9 min
  • "It's Trauma Season" with Dr. Sharon Smith

    Description:
    In Australia, it’s summer as Christmas and New Years approach, which means everyone is on holiday at a time when disaster is most likely to strike. In this episode, Dr. Sharon Smith talks about her article, “It’s Trauma Season” that explored Australian journalists’ exposure to trauma at this crucial time of low staffing and high probabilities for extreme weather. With 30 years’ experience as a journalist, Dr. Smith talks about her own career and exposure to traumatic events, as well as emotional labor, objectivity, and tips for both newsroom managers and journalists.

    Chapters

    00:00 Opening

    00:48 Introduction

    01:09 Sharon's Career in Journalism

    02:03 Transitioning to Academia

    02:50 Research Focus

    05:27 "It's Trauma Season"

    09:05 Low Staffing during High Trauma Times

    10:20 Covering Disasters in your Community

    13:49 How the Study was Conducted

    16:37 Australian vs. American Journalism

    18:42 The Ambiguity of Objectivity

    22:49 Understanding Emotional Labor in Journalism

    24:53 Defining Emotional Labor

    28:19 Compartmentalization and Its Effects

    32:30 Navigating Emotional Responses in Interviews

    35:47 Tips for Newsroom Managers

    39:43 Journalists Put the Work First

    41:20 Tips for Journalists

    42:54 Building Trauma Awareness

    44:46 Rethinking Objectivity and Impartiality

    49:44 Balancing the Impact of Connection

    53:01 Conclusion

    53:19 Closing

    Show Notes

    Dr. Sharon Smith on LinkedIn:
    https://www.linkedin.com/in/sharon-smith-9b709519/

    “It’s Trauma Season” by Dr. Sharon Smith

    https://doi.org/10.1080/1461670X.2026.2668383

    55 min
  • "Keeping Good People in the Field" with Samantha Ragland

    Description:
    Sam Ragland from the American Press Institute is about as passionate as you can get about keeping journalists healthy. In this episode, we talk about her own journey with trauma and burnout and how it fueled her fire for teaching journalists and newsroom leaders how to be more resilient. From the right newsroom, to the right people, to the right language, we dig in on burnout, culture, and hope for the future.  

    Chapters

    00:00 Opening

    00:42 Introduction

    02:48 Shifting Focus to Trauma

    05:36 Personal Experience with News and Mental Health

    10:45 Addressing Burnout

    12:05 Learning the Right Vocabulary

    13:28 Being our Brother's Keeper

    15:01 Her Series on Identifying and Managing Burnout

    18:10 Tiny Betrayals

    21:00 Burnout Cannot be Solved with Better Self-Care

    24:01 Perpetuating Culture

    26:47 Trauma Informed Leadership

    30:20 The Pros and Cons of Gens Z and Alpha

    32:18 Building Resilience in Journalism Education

    34:50 The Importance of Debriefing in Journalism

    38:16 Keeping Good Journalists in Journalism

    40:28 Processing Hardship Individually

    43:18 Barriers to Mental Health Awareness in Newsrooms

    46:56 Slow but Noticeable Change

    48:15 Empowering Young Journalists to Find the Right Newsroom

    51:30 The Trust Economy

    52:44 Other API Resources

    54:10 Finding your People

    56:38 Shout out to Shadow Text

    59:32 The Power of Connection

    01:00:47 Conclusion

    01:01:04 Closing

     

    Show notes:

    Samantha Ragland on LinkedIn
    https://www.linkedin.com/in/samantharagland/

    Palm Beach Post
    https://www.palmbeachpost.com/

    Poynter
    https://www.poynter.org/

     American Press Institute
    https://americanpressinstitute.org/

     API – Navigating Burnout as a Journalist
    https://americanpressinstitute.org/navigating-burnout-as-a-journalist/

    Mental Health in Journalism Summit 2026
    https://www.theselfinvestigation.com/summit/

    Media Resilience Network
    https://mdrnet.org/

    What Happened to You? Conversations on Trauma, Resilience and Healing
    by Dr. Bruce Perry and Oprah Winfrew
    https://www.bdperry.com/

    1 hr 2 min
  • "Navigating Identity in Broadcast News" with Dr. Kris Vera-Phillips

    Description
    Journalism can sometimes be a difficult job, but what makes it difficult can differ widely depending on who you are. On this episode, I talk with Dr. Kris Vera-Phillips about her recently published article, “Don’t Risk Your Life’: How BIPOC Journalists Navigate Identity, Newsroom Routines, and Safety in U.S. Broadcast News,” which was published in Journalism and Media in March 2026. Vera-Phillips is a former broadcast producer who studies the differing experiences of minority journalists. We talk about her findings and what they mean for transforming newsrooms to be more supportive places for all journalists, including minority ones.

     

    Chapters

    00:00 Opening

    01:11 Introduction and Journey into Journalism

    06:51 Transition to Academia

    10:27 Her Research on BIPOC Journalists

    13:15 Digging into Her Study: Don't Risk Your Life

    15:13 Journalists Rewarded for Willingness to Absorb Risk

    19:46 The Burden of Safety is on the Journalist

    21:28 Specific Challenges for Journalists of Color

    22:34 Mental Health and Support in Journalism

    25:05 Building Resilience

    27:13 Dealing with Racialized Attacks

    33:04 Differences in Expectations Between Journalists and Management

    36:32 Reimagining Newsrooms

    41:02 Other Research in the Works

    42:47 Conclusion

    43:02 Closing

     

    Show Notes

    Learn more about Dr. Kris Vera-Phillips here:

    https://www.linkedin.com/in/krisvp/

    Southern Methodist University, Meadows School of the Arts
    https://www.smu.edu/meadows

    Access Dr. Vera-Phillips article here:
    https://www.mdpi.com/2673-5172/7/1/64

    Other elements mentioned during the show:

    Medill School of Journalism:
    https://www.medill.northwestern.edu/

    Walter Cronkite School of Journalism and Mass Communication
    https://cronkite.asu.edu/

    Next Generation Fellowship (NPR)

    https://nextgenradio.org/
    PBS NewsHour Student Reporting Labs
    https://studentreportinglabs.org/

     

    44 min
  • “Wall-to-Wall During Deadly Weather” with James Spann

    Description:

    Legendary local meteorologist James Spann knows what it’s like to bear the responsibility of keeping people safe during severe weather. For nearly half a century, he’s been forecasting in one of the deadliest weather markets in the country – Alabama. On this episode, he opens up about being on air during the deadly 2011 tornado outbreak that killed more than 250 people in Alabama, and how he still carries that experience with him today. He also gets candid about the importance of mental and physical health, his new weather venture as he approaches 70, and why his love for weather and serving the community keeps him going. If you love weather, you will love this episode.

    Chapters:
    00:00 Show Intro

    01:11 Introduction

    03:22 A Career Built in Alabama

    04:22 The Volatility of Alabama Weather

    07:03 The Deadly Tornado Outbreak of 2011

    11:31 Too Busy for Emotions

    15:24 The Responsibility of Saving Lives and Property

    17:08 The Mental Toll of Severe Weather

    19:07 Moving Through the Grief Process

    22:12 The Importance of Community Relationships

    24:46 Taking Care of Mental and Physical Health

    29:14 The Alabama Weather Network

    32:30 Innovating Local Weather Coverage

    34:29 Reaching Bigger Audiences

    36:35 Lessons from 2011

    41:10 Making a Wider Impact

    42:25 On the air when a tornado hit his house....

    44:45 Shout Out to Ginger Zee

    46:50 Angels in the Aftermath

    49:00 The Conversation on Mental Health in Meteorology

    55:37 Balance and Loving What You Do

    57:12 Advice for Aspiring Meteorologists

    01:00:12 Conclusion

    01:00:35 Show Closing

    Show Notes:
    James Spann on Instagram: @spannwx and @alabamawxnet
    The Weather Brains podcast: https://podcasts.apple.com/us/podcast/weatherbrains/id121275452
    The Alabama Weather Network: https://alabamaweathernetwork.com/
    James Spann and Jason Simpson weather coverage on April 27, 2011: https://www.youtube.com/watch?v=ElZZNvNdhks
    National Weather Service: https://www.weather.gov/
    NOAA: https://www.noaa.gov/
    American Meteorological Society (AMS): https://www.ametsoc.org/ams/
    National Weather Association (NWA): https://nwas.org/

    1 hr 2 min
  • "Managing Newsrooms Through Big Events" with Carolyn Fox

    Description:

    Journalists are passionate, and even during big and stressful moments, they put the story first. But that can lead to mental and emotional strain including burnout. That’s why Carolyn Fox has made it her priority to create newsrooms that recognize the importance of caring for their journalists, especially during times of high stress. In this episode, she talks about her roles in management at large news organizations, and how she coached her staff through big events such as the police killing of Alton Sterling in 2016 and Hurricane Ian in 2022. We also cover how daily boundaries and work/life balance are important, because even the grind of typical daily news stories can take its toll.


    Chapters
    00:00 Introduction

    01:08 Carolyn's Career Path

    05:04 The beginning of her interest in journalist well-being

    06:25 Newsroom Conversations on Mental Health

    08:37 COVID and Work/Life Balance

    10:28 Covering the shooting of Alton Sterling

    17:16 Covering Flooding in Baton Rouge

    20:07 Journalism and Mental Health in 2016

    24:23 Lessons Learned from Hurricane Ian

    31:02 Stress and Mental Health in Newsroom Leaders

    33:03 Hurricane Prep and Mental Health

    37:14 Building a Supportive Newsroom Culture

    40:24 Covering ICE in Maine

    43:45 How should newsrooms react?

    46:59 Conclusion

    47:41 Closing

    Show Notes

    Carolyn Fox on LinkedIn
    https://www.linkedin.com/in/carolynpfox/

    Maine Trust for Local News
    https://www.metln.org/
    MTLN Newsrooms
    https://www.metln.org/about/

    Times Picayune
    https://www.nola.com/

    Tampa Bay Times

    https://www.tampabay.com/

    Police Shooting of Alton Sterling (2016)

    https://en.wikipedia.org/wiki/Killing_of_Alton_Sterling

    Baton Rouge Flooding (2016)
    https://en.wikipedia.org/wiki/2016_Louisiana_floods

    Hurricane Ian (2022)
    https://en.wikipedia.org/wiki/Hurricane_Ian

     

    49 min
  • "Turning up the volume on the conversation" with Leona O'Neill

    Description

    It was April in Northern Ireland when journalist Lyra McKee was shot and killed during a riot in 2019. Fellow journalist Leona O’Neill not only witnessed the murder, but in the year and a half after, endured an onslaught of hate and threats from conspiracy theorists on social media. She developed PTSD from the trauma of both the shooting and the backlash and was forced to leave her life as a journalist – the only thing she had wanted to be since she was a child. In this episode, Leona talks candidly about her journey with PTSD and how it ultimately fueled her passion to create Media Strong – an organization dedicated to campaigning for better mental health and well-being for journalists.

    Chapters

    00:00 Introduction

    01:38 Understanding the Conflict in Northern Ireland

    04:11 Journalism in Northern Ireland

    07:40 The Death of Lyra McKee

    14:04 The Social Media Backlash

    19:08 Leaving Journalism for Academia

    25:37 Students and Trauma Literacy

    26:58 Media Strong and Newsroom Outreach

    30:02 Media Strong and Changing the Mindset

    33:12 Overcoming Skepticism and Supporting Management

    34:21 Tips for Trauma Resilience

    37:28 Getting Journalists on Board

    41:50 Not Just Box-Checking: Meaningful Support for Journalists

    45:13 Trauma Literacy = Better Journalism

    48:54 Media Strong: Focusing on Newsroom Leadership

    52:33 Future Goals for Media Strong

    53:51 Posttraumatic Growth

    56:11 Conclusion

    Show Notes

    Leona O’Neill on LinkedIn
    https://www.linkedin.com/in/leona-o-neill-mediastrong/

    Leona’s TEDx Talk on her experience with PTSD
    https://www.youtube.com/watch?v=ERIGYC0WzXg

    Media Strong on Payhip
    https://payhip.com/mediastrong

    News Coverage on Lyra McKee
    https://www.bbc.com/news/articles/cy812vnezkro

    https://edition.cnn.com/2019/04/19/uk/my-friend-lyra-mckee-gbr-intl

    https://www.nytimes.com/2019/04/19/obituaries/lyra-mckee-dead.html

     

    58 min
  • "The OKC Bombing and a Holistic Approach to Covering Trauma" with Joe Hight

    Description:
    In this delightful conversation with Joe Hight, we explore his 50 years in newspaper journalism through the lens of trauma. Joe discusses a holistic approach to looking at trauma from the perspectives of the victims, the community and the journalists who cover it. And he should know…. As the Community Editor of The Oklahoman, he oversaw their award-winning and innovative coverage of the Oklahoma City bombing in 1995. We talk about that, his new book, and much more in this episode.

    Chapters:
    00:00 Introduction

    01:13 Joe's Journey in Journalism

    04:34 Bringing Awareness to Journalism and Trauma

    09:39 Thinking about Trauma Holistically

    10:58 Covering the Oklahoma City Bombing

    12:33 Thinking Differently about Victim Coverage

    14:34 Experience from Previous Tragedy Coverage

    15:46 Brining Trauma Training to his Newsroom

    17:45 Frank Ochberg and the Beginnings of the Dart Center for Journalism and Trauma

    22:06 The Importance of Journalists as part of the Community

    25:19 The Oklahoma City Bombing Memorial

    27:09 The Survivors' Tree

    29:09 A Career Shaped by Oklahoma City Tragedy

    32:31 The Importance of Trauma Champions

    33:29 Navigating Reporter Responses

    35:57 Understanding Management Responsibility

    37:50 The Impact of Local vs. National Journalists

    40:50 Joe's Latest Book on Trauma and Resilience

    44:27 Stories of Victims and Journalists

    46:34 Audience for the Book

    47:44 Themes in the Book

    51:35 His Inspiration from the Book

    54:25 Looking Ahead

    55:36 Conclusion

    56:49 Closing

    Show Notes:

    Joe Hight
    https://www.oklahomahof.com/author/joe-hight

    Edmond Post Office Massacre https://www.okhistory.org/publications/enc/entry?entry=ED003

    Oklahoma City Bombing
    https://www.okhistory.org/publications/enc/entry?entry=OK026

    People Mentioned:
    Ed Kelley
    https://okjournalismhalloffame.com/2003/carl-ed-kelley/

    Frank Ochberg
    https://istss.org/istss-lifetime-achievement-award-presented-to-ochberg-istss/

    Congressman Bill Brewster
    https://www.okhistory.org/publications/enc/entry?entry=BR013
    David Handschuh
    https://www.davidhandschuh.com/

    Mike Walter
    https://www.cgtn.com/face/mike-walter.html

    Organizations Mentioned:

    Global Center for Journalism and Trauma
    https://gcjt.org/

    Oklahoma City Newspaper – The Oklahoman
    https://www.oklahoman.com/

    Oklahoma City Memorial
    https://memorialmuseum.com/

     

    58 min
  • "Commemorating Trauma: The Impact of Anniversary Journalism" with Indri Maulidar

    Description
    Former journalist and doctoral student Indri Maulidar talks about her study of journalists who covered the 2004 Boxing Day Tsunami and the effects of anniversary coverage on their mental health and well-being. In this episode we talk about the effects of anniversary coverage on journalists as well as the victims themselves, how journalists who cover big events become “experts” of that event during anniversaries, and what newsrooms can do to make anniversary coverage easier while still capitalizing on their journalists’ experience from the event.

    Chapters

    00:00 Introduction

    01:39 From Journalism to Academia

    05:21 Why study anniversary journalism?

    07:57 Journalists and Anniversary Coverage

    11:16 News Organizations and Anniversary Coverage

    14:06 Journalist as "unofficial" anniversary expert

    17:13 Acceptance of the lack of support

    19:45 Feelings of Guilt

    22:33 Journalists as Victims

    25:50 The Cycle of Anniversary Coverage

    27:43 Advice for Newsrooms

    30:43 Journalists as Agents of Memory

    34:31 Future Research

    37:22 Conclusion

    37:42 Closing

    Show Notes

    Indri Maulidar LinkedIn - https://www.linkedin.com/in/indri-maulidar/?isSelfProfile=false

    Indri Maulidar Bio - https://sjmc.wisc.edu/news/staff/maulidar-indri/

    More on the 2004 Indian Ocean (Boxing Day) Tsunami - https://en.wikipedia.org/wiki/2004_Indian_Ocean_earthquake_and_tsunami

    “The Impossible” – Movie based on the tsunami - https://www.imdb.com/title/tt1649419/

    Maulidar, I. (2025). Commemorating trauma: The impact of anniversary journalism on journalists’ mental health and well-being. Journalism, online first. DOI: 10.1177/14648849251384495

     

    39 min
  • "Disaster Journalism" with Dr. Mimi Perreault

    Description:

    On this episode, I team up with Dr. Mimi Perreault from the University of South Florida to talk all things disaster reporting. We dig into the vital role journalists play before, during and after natural disaster hits, as well as how to build relationships with your community that pay dividends in the aftermath. We also discuss how coverage of the victims can lead to meaningful change despite those stories being the most difficult to do. Dr. Perreault has been fascinated by natural disaster since she was a child, and I hope you find her information fascinating as well!

    Chapter List:

    00:00 Intro

    01:18 A Career Dictated by Disaster

    04:11 The Vital Role of Journalists During Disaster

    08:01 Journalists are also a part of the Community during Disaster

    11:31 Misinformation and Hurricane Helene

    16:00 Journalists and PIOs during Disaster

    20:04 Thoughtful Selection of Stories during Disaster

    22:41 Creating Relationships Prior to Disaster

    25:48 Reporting on and Supporting a Community

    28:06 The Role of Journalists in Disaster Recovery

    31:51 Thoughtful Coverage of Victims

    35:40 The Importance of Positive Storytelling

    38:17 Stories can have lasting impact

    43:20 News Deserts and Connecting with your Community

    45:36 Coping with Disaster as a Journalist

    48:55 How to Connect with Dr. Perreault

    49:19 Closing

     

    Show Notes:

    Learn more about Dr. Mimi Perreault here.

    Follow her on Instagram: @mediatingmimi

    Her articles we spoke about:

    Perreault, M. F. (2026). The dynamic between journalists and disaster communicators: Best practices in crisis and disaster information sharing. Journal of Applied Communication Research, 54(1), 70–78. https://doi.org/10.1080/00909882.2025.2573959

    Walsh, J. F., & Perreault, M. (2023). What’s with the water: The nature of reporting on the problem of nitrates in Nebraska. Newspaper Research Journal, 44(1), 53-70. https://doi.org/10.1177/07395329221143381

    Perreault, M. (2021). Journalism Beyond the Command Post: Local Journalists as Strategic Citizen Stakeholders in Natural Disaster Recovery. Journalism Studies, 22(10), 1279–1297. https://doi.org/10.1080/1461670X.2021.1950565

    Other resources mentioned:

    Local News Go-Bag Toolkit: https://rjionline.org/news/introducing-the-local-news-go-bag-toolkit/

    Global Center for Journalism and Trauma: https://gcjt.org/

    Journalism Education and Trauma Research Group (JETREG): https://jetreg.blogs.lincoln.ac.uk/

     

    51 min

About Informed Reporting

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Listen each week as Dr. Gretchen Hoak, former TV journalist, researcher, and professor, talks with other researchers, working journalists, and newsroom managers about mental health, newsroom…